Subscriber Communication Use Case

Front Porch, Inc., the leading developer of online user communications technologies for Network Providers unveiled today its PorchLight Security Messaging(TM) technology that extends the capabilities of Intrusion Detection and Prevention Systems to automatically notify infected users of security threats such as viruses, worms, spyware, Trojans, and zombies. Online users are also automatically notified in real time in their browsers when they attempt to surf to fraudulent Phishing sites.

PorchLight Security Messaging combines Front Porch’s proven subscriber communications technology with output from leading Intrusion Detection and Protection Systems to automatically send notification directly to infected users’ browsers. Infected users receive a secure, branded message that contains information on the specific security threat along with instructions, enabling users to clean up their computers and solve network issues at the source.

“Current Intrusion Detection and Prevention Systems detect and contain security threats,” said Raul Vaughn, Director of Strategic Services at Front Porch. “PorchLight Security Messaging bridges the gap between detection and automatic user notification and provides a more elegant and efficient solution than other methods currently available to network providers. Our solution is ideal for all types of network providers, including corporate, campus, community and municipal WiFi networks as well as traditional Internet Service Providers.”

Currently, network providers typically handle a flood of incoming calls, send email that users may never receive or read, or cut off network access to a broad group of users without notice. “We created automated messaging services because Network Service Providers asked for our help. Infected users were killing their networks. Their network operations personnel were overwhelmed by the magnitude of the security problems and did not have the resources to resolve them while focusing on customer service,” said Carl Daly, Director of Sales at Front Porch.

Front Porch will demonstrate PorchLight Security Messaging at DEMO 2006 on February 7 and 8. “We are pleased to have been chosen as a participant at DEMO 2006,” said Zachary Britton, CEO of Front Porch. “DEMO is the ideal venue to present our PorchLight Security Messaging Services to an audience that is eagerly awaiting the latest breakthroughs in network security.”

“Front Porch’s PorchLight Security Messaging is the next step in the ongoing evolution of network security,” said Chris Shipley, executive producer of the DEMO Conferences. “I am eager for my network service provider to get PorchLight Security Messaging on their network.”

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