FP Job Description: Product Manager
DEPARTMENT: Product Management
REPORTS TO: Director of Product Management
POSITION: Non-Exempt Status
Job Description
The Product Manager is responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, contributing to the product vision, and working closely with engineering, sales, marketing and support to ensure customer/key stakeholder satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals. A successful candidate has a passion for writing functional requirement documents and is very creative in written and oral communication.
The Product Manager is expected to:
- Master existing product functionality
- Assist customers in implementation of product and user experience
- Help global sales staff educate prospective customers
- Assist directors and senior management in product strategy and roadmap
- Own several product lines and shepherd their entire lifecycle
- Interview key stakeholders on required product functionality
- Write super-descriptive functional requirements
- Deliver business requirement documents
- Host review meetings and evangelize the product/feature internally and externally
- Train customers, partners, sales staff and field engineering on new products
- Research integration opportunities with compatible third party products
- Nurture close relationships with relevant industry working groups
- Review and prioritize incoming feature requests
- Work with external third parties to assess partnerships and licensing opportunities
- Run beta and pilot programs with early-stage products and samples
- Be an expert with respect to the competition
- Act as a leader within the company
- Join sales calls and handle questions on functionality (including outside of normal hours)
- Occasional attendance at trade shows/client locations
- Develop HTML content and maintain various websites, edit scripts and xml files
- Prepare and edit various marketing material for print and web
- Demo products at tradeshows
- Author and maintain product release notes, documentation and help systems.
- Other duties and tasks as assigned
Required experience and knowledge
- Demonstrated success defining and launching excellent products
- Experience in the internet industry
- Technical background, with experience in networking, web design or advertising
- Must be able to travel 15% of the time and maintain a current passport
- Examples and at least one sample of an effective document created in the past